Response Summary

User: Email: Name:   Title: Company: Location:   Time Started: 4/6/2011 9:48:13 AM Time Completed: 4/6/2011 9:48:43 AM Total Time: 0 Minute(s)

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GENERAL PROGRAM QUESTIONS   Yes No The content of the program was informative and interesting. X   The program was free of commercial bias.   X Disclosure was given prior to the presentation(s). X   APPLICATION TO PRACTICE   :-) 5   4   :-| 3   2 :-( 1 Utilize what you've learned in the next two weeks.   X       Share what you've learned with a coworker or friend in the next two weeks.       X   APPLICATION TO PRACTICE   :-) 5   4   :-| 3   2 :-( 1 1. Demonstrates nonverbal techniques useful in the prevention of acting out behavior   X       2. Implement verbal deescalation strategies, such as limit setting. X         3. Make sure of CPI's Principles of Personal Safety techniques to avoid injury to all involved in a crisis situation.     X     4. Build Therapeutic Rapport after a crisis is over.   X       Comments and Suggestions: Making up an answer! THanks!